How Blossom transformed Flex’s entire learning, development, and onboarding processes

Case Study: Flex

Investing locally: How Blossom helped Flex get complete oversight of its training and development function
Struggling to analyze and evaluate compliance training amongst 4000
employees was one of the many challenges the team at Flex experienced.
The team wanted a solution that understood the value of workforce
development–agile enough to offer a unique package yet robust enough to
fulfill requirements. Previous issues with Cornerstone influenced the decision
to invest in a first-class software company with a local presence and global

About Flex:

Flex is the world’s largest and most diverse supply chain network. A 50-year proven
track record of responding rapidly to emerging regional, trade, and manufacturing
trends enables them to meet customers’ needs with global coverage and regional
Its technology innovation, supply chain leadership, and manufacturing solutions
add value to customers through sustainable manufacturing processes that reduce
environmental impact.
With a global workforce of 150,000 employees spanning 30 countries, Flex has a
diverse workforce of 4000 employees based in Israel.


Flex faced challenges with onboarding new employees. Many individuals lacked
access to computers for training and development.
The supply chain company found other providers lacked the flexibility and agility
needed to meet its complex needs. Implementing changes and enhancements with
its previous provider took too long–given its complex organization with multiple job
functions and departments. To complicate matters, Flex needed to meet regulatory
and compliance requirements and have solid auditing processes.

Problems Solved: 

  • Met the training needs of a complex workforce where employees have similar job roles, but variations in function.
  • Employees take ownership of meeting compliance training requirements enabling managers to oversee other business priorities
  • Access to flexible, modular training programs enabled the team to provide high-quality onboarding, classroom training, and certifications to employees with limited or no IT access
  • Customizable analytics and reports give insights into performance from multiple perspectives–allowing the team to make data-driven decisions

Key Takeaways:

  •  Solid collaboration between Flex and Blossom solved training challenges quickly
  • Access to Blossom’s comprehensive auditing features provides real-time analytics about compliance training and other learning events
  • Investment in Blossom as a software provider with extensive learning knowledge allowed the team to meet the training of a diverse workforce
  • Blossom’s easy-to-use interface allows everyone to identify training gaps, reflect on goals, and celebrate achievements
  • Blossom’s outstanding customer service and technical ability allowed Flex to transition from Cornerstone with minimal disruption

Client Quote:

“It’s tough finding a solution that really works with your needs. Flex is very complex. We have lots of requests that might be unusual for different companies. Blossom is super great. It gives us the full picture of what we need.”